1. Information We Collect

1.1 Personal Information

We collect and maintain the following types of personal information:

• Contact Information: Name, email address, phone number
• Profile Information: Display name, address details
• Account Information: Username, password (encrypted), login activity

1.2 System Usage Data

We automatically collect certain information about your system usage:

• Login Information: Login times, IP addresses, session duration
• System Activity: Pages accessed, features used
• Device Information: Browser type, device type, screen resolution

2. How We Use Your Information

We use your information for the following purposes:

• Account Management: Creating, maintaining, and securing your account
• Communication: Sending system notifications and service-related emails
• System Improvement: Analyzing usage patterns to improve functionality
• Security: Detecting and preventing unauthorized access or abuse

3. Information Sharing

3.1 What We Do NOT Do

We do not and will never:

• Sell your personal data to third parties
• Share your personal information for advertising purposes
• Disclose personal information for unauthorized commercial purposes

3.2 When We May Share Information

We may share information only in the following circumstances:

• When required by law or legal process
• To protect the rights, safety, or property of our users or the public
• With service providers who assist in operating the System (under strict data protection agreements)

4. Data Security

4.1 Security Measures

We implement security measures including:

• Encryption: Data encrypted in transit and at rest
• Access Controls: Role-based access limitations
• Authentication: Secure login with optional two-factor authentication
• Monitoring: Security monitoring and alerts
• Backups: Regular, secure data backups

4.2 Data Retention

We retain information according to the following schedule:

• Personal Information: As long as your account is active
• System Logs: 12 months for security purposes
• Account Data: Deleted upon account deletion request, subject to legal retention requirements

5. Your Privacy Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your account and associated data
• Opt out of non-essential communications

6. Cookies

We use cookies for essential functions:

• Authentication: Keeping you logged in securely
• Preferences: Remembering your settings
• Security: Detecting and preventing unauthorized access

7. Children's Privacy

We are committed to protecting children's privacy. Users under 13 require parental consent. We implement special protections for users under 18. Parents can request access to or deletion of their child's data.

8. Data Breach Response

In the event of a security incident, we will:

• Immediately investigate and secure the system
• Assess what information may have been affected
• Notify affected users within 72 hours
• Provide clear information about the incident
• Report to authorities as required by law

9. International Users

Our services are operated from the United States. If you access our system from outside the US, your information may be transferred to and processed in the United States. We comply with applicable international privacy laws and regulations.

10. Changes to This Policy

When we update this Privacy Policy, we will:

• Post the updated policy in the system
• Send email notifications for significant changes
• Update the "Last Updated" date

11. Contact Information

For privacy questions or requests, contact us:

11.1 Response Time

We respond to privacy requests within 30 days. Complex requests may take longer, and we will keep you informed of any delays.

12. Governing Law

This Privacy Policy is governed by Florida state law and applicable federal privacy regulations. Privacy disputes are subject to Florida court jurisdiction.